Our company, Wunderbaum Expert OG, Vereinsgasse 12/2-5, 1020 Wien, hereinafter referred to as the „website operator“, handles your personal data very responsibly and the following privacy policy is intended to provide an overview of what happens to the data and what protection we offer.

Subject of the privacy policy

This statement applies to the data collected when you visit our website and explains how we handle that data. Data is not shared with other companies, so this privacy statement remains limited to your visit to our website.

Personal data and its use

When placing an order true or website or creating a customer account you give your personal information such as your name, address, or email address. This data is stored in our database for later processing when you log in. In addition, data received from your browser during your visit (browser types include Internet Explorer, Firefox, Safari, etc.) is automatically saved in our log files. This means that your IP address is known, and a cookie is created on your computer. This cookie guarantees that your order can be processed correctly. Most importantly, it makes it possible to remember your interests so that we can offer you the products that particularly interest you on your next visit, without you having to repeat your interest.

Collection and processing when using the online shop

When you use the form for shop orders, we collect personal data (details about the personal or factual circumstances of a specific or identifiable natural person) to the extent provided by you and necessary for the execution of the order. We use your email address only to process your request. Your data is stored in your online shop account and will be deleted upon request.

Web analytics

This website uses Plausible Analytics, a privacy-focused web analytics tool. Unlike traditional analytics services, Plausible does not use cookies and does not collect any personal data or personally identifiable information (PII).

Plausible tracks overall website trends and usage anonymously, helping us understand how visitors interact with our site while fully respecting your privacy. No personal information—such as IP addresses—is stored or shared with third parties.

You can learn more about Plausible’s data practices by visiting their website:

https://plausible.io/data-policy

Google Maps

This website uses Google Maps to display a map. Google Maps is operated by Google Inc. („Google“). By using this website, you consent to the collection, processing, and use of automatically collected data and data you enter by Google, one of its agents, or third parties. The terms of use for Google Maps can be found at Google Maps Terms of Use.

Google Privacy Center and Privacy Check

Details about Google's privacy policy can be found at 
https://www.google.at/intl/de/policies/privacy/ With the Google Privacy Check at  https://myaccount.google.com/privacycheckup  you can check and change your data protection settings for Google products.

Use of cookies

To ensure a smooth and user-friendly experience, our website uses essential cookies that support core functionality—such as temporarily storing your shopping cart data during a session. These cookies are not used for advertising or marketing purposes, and we do not track your activity across other websites.

We only use first-party cookies, which are set and read solely by our website. These include session cookies that expire once you close your browser and shopping cart cookies that help preserve your selections temporarily. None of the cookies we use contain personal data, nor are they shared with third parties.

You can access and use our website without cookies by adjusting your browser settings. Most browsers accept cookies by default, but you can choose to block or delete them at any time via your browser’s privacy controls. Please note that disabling essential cookies may impact certain site features.

Information, correction and deletion of data

Of course, you have the right to correct your personal data in your customer account at any time – this is very important to us, especially if, for example, your address changes.

You have the right to free information about your stored data at any time, as well as the right to rectification, erasure, or blocking. If you have any concerns or further questions regarding data protection, please write to us. WUNDERBAUMEXPERT O.G. Vereinsgasse 12/2-5, A-1020 Wien info@wunderbaum.expert.

Data protection

As already mentioned, your data will not be shared. To ensure data security, your customer account is password-protected, preventing unauthorized persons from accessing your account or data.

Changes to this privacy policy

The website operator reserves the right to change this privacy policy. Should this happen, you will be notified via email and will also receive corresponding information in your customer account.